C-Suite at the Center©
HEALTHCARE ORGANIZATIONS NEED TO CHANGE THE “WAY THEY WORK”
Healthcare organizations are in a period of reassessing their management structures to respond to cost and competitive factors. Many health systems have implemented very significant reductions in corporate executives and staff. The remaining structures are more purely hierarchical. Hierarchy will always be essential to manage organizations with stable operations, policies and practices. However, the traditional command and control hierarchy is inherently flawed for at least the following reasons:
❑ Isolates leaders from patent care and operations
❑ Sequesters resources in silos
❑ By default, organizations work in groups formed around authority
❑ Limits collaboration; challenges inter-silo communications
❑ Diminishes candor and clarity of information as it passes through levels of the organization
❑ Doesn’t include the right people in strategy, planning and problem solving
❑ Underutilizes knowledge and insights of lower-level management
❑ Inherently impedes change and innovation
Traditional Command and Control Hierarchy
To Effectively Operate in Today’s Environment Organizations have to change THE WAY THEY WORK. The following page introduces BrightWorks Health’s organizational solution, “C-Suite in the Center©”
Healthcare organizations need to change the “WAY WE WORK”. Even with reduction in the size of many corporate staff any health system using “C-Suite at the Center” can meet elevated expectations, accelerate planning and problem solving, reduce meeting time and improve the utilization of management talent at all levels of the organization.
❑ The C-Suite moves to the center to manage all dimensions of an organization
❑ This is a WAY of WORKING…it does NOT abandon traditional hierarchical structures. Hierarchical structures remains essential for day-to-day operations
❑ The C-Suite no longer assumes all institutional issues are addressed through hierarchy
❑ Centering the C-Suite allows executives to design and lead change
❑ This new WAY of WORKING effectively supports:
❑ Managing day to day operations and resolving operating performance issues
❑ Developing market and programmatic strategy
❑ Solving complex problems involving the “right” people
❑ Responding quickly to changing market conditions and resetting priorities
❑ Assigning authority to executives charged to lead change
❑ Allocating resources as necessary to support plans
C-Suite at the Center©
